Frequently Asked Question - What is the process of a transaction ?

What is the process of a transaction ?

  • The buyer identifies the itineraries that matches the products country of origin and eventually the city to which the buyer wants to be delivered.
  • The buyer contacts the traveler and explain him what object he would like :
    • As many details as possible regarding the product (size, color, where to buy it, kind of materials, etc)
    • The price he is willing to pay, the bonus for the traveler and not to forget the 8% fee for managing Westork plateform
    • The way the object will be delivered : meeting face to face ; mailpost delivery (anticipate the delivery costs)
  • When the traveler accepts to take care of the purchase and delivery of the order, the buyer is invited to pay for the order (through Paypal), a confirmation is sent to the traveler. Westork Paypal account is credited of the total amount you settled for (price of the product + bonus + 8% platform service fee).
  • A payment confirmation is sent to the traveler, he can now buy the product
  • Once the traveler is back from his trip, he has a 4 week delay to deliver the object
  • the delivery is done. The buyer has to connect on Westork and clic on "delivery confirmed" button. The traveler receives an email with  a link to connect to his account and ask for the wiretransfer on his Paypal account, he will then be credited of the net amount agreed (8% platform service fee deduced).